White Label – Outsourced WordPress Support Services

We see text that reads"White Label Services WordPress"

White Label – Outsourced WordPress Support Services for You

Are you a marketing agency or a WordPress Freelancer? Maybe you are a business owner? No matter what place you occupy in the WordPress world, we bet our Outsource White Label Services could be of use to you. We do all the work, it’s your brand, and you make money at the same time!

It’s no secret if you have any experience with the WordPress platform, operating a WordPress website can chew up a lot of time. You need the experience and knowledge to troubleshoot tech-errors, and resolve them in a sufficient amount of time. A WordPress website is not simply a “you build it and your done” senrio. It needs 24/7 monitoring to keep it safe and secure. Monitoring is only one of several tasks to keep your website healthy, up-to-date, and functioning for the long term.

We make it easy to outsource and white label your WordPress Maintenance Services. The same applies if your business does not currently offer Maintenance services but would like to offer them to your clients. It could be very lucrative for your business to offer these services.
Remember, they would be considered your services right down to the labeling and branding. While we quietly stay in the background, giving your clients, quality affordable service. Any praise is passed on to you.

We Give Your Clients More

Our Plans and Services will give your clients more for their money. The following is a break down of our Plans and Services.

Your Services

Fix WordPress Errors -We can fix any WordPress error that comes across the screen. Any errors your clients may be seeing, no worries, it will be fixed efficiently. For instance, they may see no errors and just a white screen. Otherwise, known as the “White Screen of Death”. As ominous as it may sound, it can be fixed like all the others. We will bring the website back to life.

WordPress Malware Removal – If a website is attacked by Malware we will go in and cleanse the website of the Malware. Then remove any residual effects from it. Most importantly, track the path of how the Malware got into the website in the first place. Finally, patch the vulnerability so nothing else gets through there again. We will also take a look at your current clients security measures and advise on how to make it even more secure.

Your Plans

The Essentials Plan covers the basics of WordPress Maintenance to keep a website updated, backed-up with security and up-time monitoring 24/7. When any plugins are updated and if they cause errors, we fix it. No extra charge, its included. No more worries, your website will be in good hands.

  • CORE, PLUGIN & THEME UPDATES
  • CLOUD BACK-UPS FOR EXTRA SECURITY
  • ANY UPDATE ERRORS – WE FIX FOR FREE!
  • TICKET, EMAIL, CHAT & PHONE SUPPORT
  • DETAILED REPORTS
  • CHECK FOR VULNERABILITIES
  • UP-TIME MONITORING 24/7

The Safeguard Plan includes the Essentials Plan PLUS it adds more layers of security to help protect a website from hackers. Nothing is ever 100% safe but we still shoot for it.

  • INCLUDES THE ESSENTIALS PLAN PLUS: 
  • CLOUD BACK-UPS DAILY/WEEKLY
  • CHECK BROKEN LINKS & FIX SECURITY ANALYSIS
  • OPTIMIZE & SECURE DATABASE
  • FIREWALL PROTECTION
  • SQL-INJECTIONS PROTECTION
  • BRUTE FORCE PROTECTION
  • SPAM FILTER
  • SSL SUPPORT
  • SECURITY SCANS

The Velocity Plan is the most popular plan. We will supercharge a website for speed. We show the before and after tests. Velocity includes BOTH the Essentials & Safeguard Plans:

  • INCLUDES THE ESSENTIALS & SAFEGUARD PLAN PLUS: 
  • REDUCE HTTP REQUESTS
  • ENABLE GZIP
  • CDN (Content Delivery Network) if applicable
  • MINIFY JS & CSS
  • ELIMINATE RENDER-BLOCKING
  • LAZY LOAD IMAGES
  • COMPRESS IMAGES

You can see that we offer more than most companies for the money. Especially, when it comes to our Velocity Plan. Feel free to charge your clients whatever you want. As you will see, our pricing for what we are offering is very competitive. We can give you a discount if you feel it will be needed with your pricing structure. We want you to be happy with your profits you are making.

If you are interested and would like to discuss this further, please let us know. We look forward to working with you!

Drew & the WebStop.net Crew

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WordPress Speed Optimization

 WordPress logo with the text "Speeding Up WordPress"The speed of a website is paramount. Due to changes implemented by Google, WordPress Speed Optimization is now more important than ever. According to Google, they have used page speed as an SEO (search engine optimization) factor for desktop searches for a while now. Google has made it apparent that they will be using page speed as a page ranking factor. This will be for mobile searches, and the launch is set for mid-summer 2018. This update is slated to be called Speed Update.

Your website may have good content but loads slow, it still may rank well. But that does not mean your users will stick around? If your page is chugging along trying to load, after a couple of chugs your visitors will most likely be looking to move on.

When it’s all said done, be it 200 or 2000 ranking signals Google implements, it all comes down to the “User Experience”. It’s no big surprise that site speed will entice and keep visitors on your website longer. But it can also increase your SEO juice. On the other hand, it can also be a detriment to your website. Slow page loads will deter those visitors, resulting in lost revenue, and your SEO taking a dive. These are some of the applications that we use for WordPress Speed Optimization.

When a web page is cached, a copy is made of that with its contents, and stored temporarily. This would hold true for any page you visit. The second time you visit those pages, the cached copies are served up instead retrieving the original pages again. Caching will improve your visitors experience by increasing the speed of your page loads. Two hands holding a spring in between.

Minification removes things like whitespace, comments, and semicolons that are not required. It removes all characters that are not needed from your code. This will result in size reduction. This can significantly improve your page load times. Minification will additionally bundle your files, creating one file. This will trim down the number of requests to your web server.

Surprisingly, the code in the file stays perfectly valid but you would have a difficult time trying to read it. Minification is usually only done for JS and CSS.

Image compression will make your images and page load faster. Compression will not cut down the image size. It takes the data that makes up the image, then compresses it to a smaller size. Compressing your images will strip any bulky information, reducing file size, without losing the image quality.

A CDN is a “Content Delivery Network”. The CDN is a network of servers located across the world. By using a CDN, it will reduce the area between your website visitors and your server. The CDN will save a cached copy of its content in multiple locations around the world. Each location contains a varied amount of caching servers. These servers are responsible for the content delivered to your website visitors within its range. These servers all work together to provide faster delivery of Internet content.

You see how a CDN works across the world. This a server and it shows the computers connected to it.

WordPress websites consist of a theme and plugins. Those files will usually contain some JavaScript and CSS. What happens is those scripts end up being heavy weights to your front end.

This can dramatically slow page load times. At the same time, block rendering on the page. Browsers will load any JavaScript and CSS before the HTML on the page. Slow internet connects will take longer for you to see the page. This process is known as render-blocking.

We can fix this by combining CSS & JavaScript in the head area. This will decrease the amount of JavaScript and CSS files on a page. Reducing the amount of HTTP requests needed to render the page. When you combine your JavaScript files making one file, it will lower the load times for your pages. Ultimately resulting in faster page load speeds

Lazy Loading Even after compressing your images they still can weigh heavy on your pages. The heavier your page is the longer the load time. This will undoubtedly affect your visitors. If your page does not load within seconds, your visitors will off to the next site. Let’s hope the “next site” it not your competition. Believe it or not this does happen more than you think.A guy is sleeping and a snail smiles with the text above it reading "Lazy Loading". There is a stack on images to the right.

To lazy load images, the images will load asynchronously. But that’s not until after your above-the-fold content is loaded first, and that’s only when they when they are seen in the browser’s viewport. If you only scroll a quarter of way down on a page. The images located at the bottom page will not be loaded.

 

By enabling GZIP compression it can significantly shrink your webpage size. The process takes chunks of data the makes it smaller. The great thing about GZIP is your data can easily be restored to its original size by un-zipping it. This is like ZIP when it comes to compressing files. This is a “lossless” process meaning it will shrink the file size/webpage without hurting the original quality when its restored. Most browsers do support GZIP compression for all HTTP requests.WordPress logo with a zipper and "GZIP" next to it. Then to the right is a speedometer with the needle showing a high rate of speed.

To get the speed you need, check out our WebStop.net Speed Optimization Services. We will show the before and after test so you can see the difference.  We looking forward to working with you and speeding up your website.

Thanks for reading-

Drew & the WebStop.net Crew

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WordPress Malware Removal: Stay Vigilant!

 

A hand in the shadows in front of a screen filled with 0's and 1's. Two fingers are holding "Weak Password" Other words like Privacy and Identity Theft are scattered through out.The last thing you want to be searching the Internet for is WordPress Malware Removal. Unfortunately, that is one of the cons of running a WordPress Website.

We are going to look at Malware and Security. Its effects on WordPress and some suggestions for staying safe. We will go over the top threats and the harm they can cause from their vindictive behavior.

Fighting Malware is something everyone must deal with no matter what platform your website is built on. The Malware landscape is immense. Staying vigilant with your security measures is key. That’s if you would like to avoid having to use a WordPress Malware Removal Service like ours?

As of Spring 2018, WordPress continues to grow occupying just over 30% of the Internet. That popularity has made WordPress websites big targets for hackers. Out of the 80 plus million WordPress websites on the Internet today. Only one-third are updated with the latest version. That leaves several millions of websites vulnerable. When it comes to hackers and their Malware, this is defiantly not a feast or famine situation. Every day is one big feast for them.

From blogs to RSS feeds to social media and everything in between. WordPress is always in the forefront and the information presented is not always positive. Especially when comes to WordPress Security. As usual, some people only hear certain parts of a story and then run with it. Then the wrong impression gets circulated around that WordPress is not a secure Content Management System (CMS). On the contrary, WordPress is very stable and secure.

WordPress comes into security issues from people using it and adding to it. Adding to it, as in creating Themes and Plugins. The majority of WordPress website owners will not take care of their websites like they should. Thus, the comment from above “only one-third are updated to the latest version.”

The usual reasons for this are: “I am not sure how to update the core, let alone the themes and plugins.” When it’s actually very easy. Which brings us to the second reason: “What if I execute the updates and there’s a conflict or something breaks? I have no idea how to fix it?” Thinking it’s safer, and not execute any updates. Thirdly: “I do not have the time to keep up with the maintenance tasks like the updates.”

We see the WordPress logo with "Hacked!" in red across it.

By not completing the updates, you are giving hackers more entry points to get into your website. All websites require ongoing maintenance wither you do it yourself or hire a company like us to do it for you.

Plugins give you the ability to extend WordPress. Adding features without knowing how to program. Plugins are also the #1 entry point for hackers. Over half of WordPress hack attacks are via a plugin. There are currently over 50,000 to choose from. The openings for potential hackers are vast to say the least.

To keep yourself from being a hacked statistic, these tips will make your website more secure than not following them.

When you download a plugin look at the last time it was updated. Reputable developers will update their plugins quite often. If it has been over 6 months since the last update, you should be leery about that plugin. If you really want to use it, investigate and see if you can find out any more information. Anything that has not been updated in 8 months or longer, find another plugin to use. Chances are the plugin will never be updated again.

Keeping your WordPress Core updated is very important. But keeping up with your plugin updates is just as important. Theme’s need to be added to the list as well and are just as important. Again, you could always use one of our “WebStop.net Maintenance Plans.”

Updates are only one of several tasks you should consistently be doing for your website. These updates will usually include new features, performance enhancements, bug fixes and security patches. More times than not, the security patches are the result from a hacker(s) finding a vulnerability.

For each update that is not performed, another door is opened. Hackers are more than happy to walk right through those doors. At that point they can do whatever they want like hijacking your server resources and causing havoc by inserting some type of Malware.

Hackers will often use password guessing automated software that are often Bots. The internet-based company from Australia “Working Mouse” has a great to the point description:

“Bots are the software equivalents of robots: automated machines and automated bot software. What tasks they can attempt, let alone accomplish, is wide-ranging, and varies.”

The main function of this program is to methodically test all possible passwords and passphrases until they find the right one. They will use a variety of techniques and patterns using numbers, letters and keyboard symbols. These programs will commonly run continuously, 24 hours a day, entering one password right after another until they get the correct one.

There are thousands of Malware threats daily but there are some that are used quite often. We will give you a look at the most common types that affect the world today.

Malware comes in many different varieties and each one has their own malicious intent. Malware is the parent name classification for Viruses, Worms, Ransomware, Adware, Rootkit, Spyware, Back Doors, Trojans, Malicious Bots and so on. Code written by hackers or Cyber Criminals specifically for vindictive intentions is “Malware”. It is also referred to as malicious software that targets computers and websites.

An image with Malware in the center. Several other square images with varies Malware-Virus names pointing to it.

Malware and a Virus are often referred to as one in the same. A Virus spreads just like a Human Virus. It infects computers and websites by digging into programs and files. A Virus may clone itself if it can hook onto something running in Windows. Those type of viruses can display advertisements to crashing your website or computer.

The Worm is like a Virus in that it is infectious. A Worm is a computer program that clones itself onto other computers, that it can reach across the internet. One of the main uses for a Worm is to infect large numbers of broadband-connected computers using remote-control software. Unlike a Virus, a Worm will not usually hook onto a Windows process. When a Worm clones itself, it will not target and infect files that are already on a computer.

Trojan malware will present itself one way but then turns out to be another. Trojans are considered one of the most dangerous types of malware out on the market today. It will disguise itself as legit software or a file.

Some Trojans are created to look like common software and will try and persuade you to install certain software on your computer. Once installed, a hacker will have access to your personal information like IP address, and passwords. Trojans are also used to install Keyloggers that will capture items like banking credentials, and credit card data. The hacker will either use it for their own gain or sell it to other cybercriminals.

Most of the Ransomware attacks are implemented by using Trojans. (We talk more about Ransomware and Keyloggers a little further down on the page.) They will stick the harmful code inside some data that is looked at as harmless. Trojans primary target is to steal financial information.

The Drive-by Download malware is unfortunately something that many of us have experienced before. You are surfing the net and you bring up a page without clicking anything on the page. Opening the web page triggers the malware. Then that exposes a weakness in your browser that is now infecting your computer.

The pages that get infected could be any type of webpage. It does not matter what the content is, the size, or where it originated from. What happens is a hacker will inject the Drive-by Download malware inside the webpage. This is something you will never see or even know when it’s happening. Then it will scan your computer looking for any security vulnerabilities.

Adware is another malicious creation by hackers. That many of us, have unfortunately, experienced before. Adware displays those annoying unwanted ads on your screen. At the same time, it is collecting data from your browsing history, tracking the sites you have visited before. That information is then sent back to advertisers. From that point, you will begin to see advertisements showing up in your browser. The advertisements will be based on your information they tracked.

Two purple cartoon characters with the WordPress logo on their chests and the words to the side of them reading "What to do when your WordPress site gets hacked

The advertisements can come in different forms like with annoying intrusive popups. It gets ridiculous when you try and click off one popup, then 5 more appear. Another technique is to redirect your searches to their websites and then try to collect data from you there.

Spyware is like Adware and it will collect your browsing information and send it to advertisers. Spyware is often not malicious. You will never know it’s there most of the time. Its purpose is to monitor and collect information on your computer. Unlike Adware, Spyware can collect bank account details, credit card information, logins and passwords.

Ransomware is just like it sounds. It will hold your computer hostage until you give them the payment they demand. For instance, you may try to login into your computer if you use a login and password. A screen will come up stating what they have done to your computer, and how you can restore it to normal again.

This is where they will demand some form of payment with instructions. The preferred form of payment is the virtual currency of bitcoin. They like to use bitcoin because they can hide their identity. Depending on its creator Ransomware can work in different ways. They may choose to lock you out of your computer or not let you open a browser to surf the net or any other program on your computer. That’s until you pay the Ransom.

A Keylogger, also referred to a Keystroke, that will record every keystroke entry you make on your computer. This type of malware is sneaky like Spyware where you will not even know it’s being done. Just think about everything you type on your keyboard. All that information can be collected. Logins, passwords, answers to security questions, credit card details, banking information and more.

A Rootkit will give an unauthorized user access to computers. Because they operate in the lower levels of an operating system they are hard to detect. A Rootkit can remotely execute files, and even change the system configurations on a host machine. Once you have found a Rootkit on your computer they are very hard to remove. You are better off wiping your hard drive clean, then reinstalling everything else.

Phishing is not considered malware, but it is still a form of crime. The Phishing scam begins when you are either contacted by email, telephone or text message. The person that contacts you tries to act like a legitimate business or organization. The sole purpose is to get you to provide them with your private information. It could be anything like your social security number, bank account number, even passwords.

They might send an email trying to get you to click on a link. They want you to think it’s your bank, so you will enter in your credentials. That link is part of their Phishing scam to collect your data information.

Last on our list, but not least as far as threatening and dangerous is the bot.net. The bot.net name is derived from putting together “robot” and “network”. Which totally makes sense because bot.nets are a network that has only one mission and that’s to commit cybercrime. The behind the scenes criminal hacker or “Black Hat” are at the controls. They have also picked up the nicknames of Botmaster or Botherder.

A futuristic bot holding a sign that reads "Malicious"

To build a robust bot.net, they will need as many infected online devices as possible under their control. The more they can have under their control the better. Kind of like the more dynamite you put in the hole, the bigger the blast. The more infected devices the bigger the impact they can impose. When the Botherder decides to attack they will command the devices to overload a website. The ultimate goal for them is to make a big enough impact that the website stops working or access is denied. This is known as a denial of service or DDoS.

When it comes to the Internet, hackers are continuously pursuing looking for vulnerabilities in websites they can exploit. From that point, it’s a matter of “when” and “where” they decide to go on the attack. A hacker will often have a garden variety of Malware to choose from in their toolbox. Depending on their objective, will determine which critter they will let loose out their box. You can be sure of one thing though, they are not delivering flowers or a piping hot pizza for you to enjoy.

“If you can protect yourself against plugin vulnerabilities and brute force attacks, you are accounting for over 70% of the problem.”  –Wordfence

Thanks for reading-

Drew & The WebStop.net Crew

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The WordPress White Screen of Death – Tackling WordPress Errors

The list below is a look at the most popular WordPress Errors that you could face.

The first on the list is the infamous “WordPress White Screen of Death”. We will show you how you can combat the WordPress White Screen of Death, and bring your website back to life. That is, if you choose to tackle it yourself. We will get into that further down on the page.

Just as a quick note: if you do not see the WordPress Error you are looking for, it does not mean we do not fix it.

Simply, Submit a Ticket describing the error you are seeing and any other questions you may have:

Too many failed login attempts

Call to undefined function

Internal Server Error

“WordPress White Screen of Death”

WordPress is unable to send emails

Locked out of WordPress Dashboard

Update Failures

Fatal Error: Maximum Execution Time Exceeded

Folder Permissions

The page is not redirected properly

Connection timing out

Maintenance mode issues

WordPress Sidebar Below Content

Images not showing up or showing red “X”

Image upload problems

Briefly unavailable for scheduled maintenance

Permalinks not working

Maximum execution time exceeded

Syntax Errors

404 errors for pages/posts

403 forbidden error-code

Error establishing database connection

“Are you sure you want to this? Please try again”

RSS issues like XML Parsing Errors

Reset the WordPress administrator password

If you do not already use WordPress, the platform has made it possible for millions of people to have websites. Be it for personal, business or fun. There is a ton of documentation out there and tutorials that make it possible to put together a website easily on your own.

The best part is somebody already did the heavy lifting for you. Meaning, all those added features you want add to your website have already been created for you. Those features are in the form of Theme’s and Plugin’s. They give you the ability to do just about anything you want. Many of them are free to use.

At this point, pretty much the only cost to you is your time. To start, you will need hosting, but you can get that for just a few dollars a month. In fact, you can create and put a website online for free. Keep in mind that free hosting is usually loaded with advertisements and no guarantees when it comes to up-time (time online) or security.

There is one hosting company called GoogieHost and this is a very rare find. I was surprised when I came across Natha Mouni’s post on Quora.

This is what their free plan offers:

100 GB Bandwidth, 1 GB disk space, FREE Domain for Life, 99.95% Up time, Free SSL, Free cPanel, No Ads, No ID or Credit Card Required, Free Cloud Flare CDN, Free Website builder, 24/7 Free Support.

When it’s all said and done, nothing is ever free. But after reading the positive reviews it made me think that maybe it is legit. At least it’s worth trying out. I thought it was kind of funny when I found out the Premium Package was only one cent the first month, and then five dollars per month after that. At least it’s worth trying out if you need to get a website on the cheap.

Like any other technology you are bound to come across problems from time to time. WordPress is no different. There is a massive open source community that supports WordPress users. The WordPress platform occupies the internet with over 80 million websites. Given that volume, you know there have been quite a few internet searches on how to fix one problem or another with WordPress.

We are going to go over one of the more popular errors that users of WordPress come across. As mentioned above, the ever popular “WordPress White Screen of Death” aka WSOD. Included below are ways to troubleshoot the WordPress White Screen of Death if it ever shows up on your screen. Perhaps that’s something you might not care to tackle or it’s just not your thing. If that’s the case, no big deal, there are many others who feel the same way. You can always use our Fix WordPress Errors service.

If you do feel like giving it a shot, the first thing you always need to do it make a backup. It goes without saying why you need to make a backup. Make sure the backup includes your entire website. That is the database, plugins, themes, uploads, everything. Most hosting companies will have the option to backup your site from your control panel or you could use a plugin like UpDraftPlus.

Next, you want to trace your last steps. Think about what you were doing when the error showed up. Along with that, what you were doing leading up to that. Where you changing any code like in your config or functions files? Did you recently configure or change the settings on a plugin?

If you have not experienced the White Screen of Death. The following screen shot is what it looks like:

The white part is just like the WordPress White White Screen of Death. We added a few thoughts that will often enter your mind when you see it for the first time.

It is as you might have guessed, a plain white screen of nothing. However, that is not always the case like with some browsers such as Chrome. The screen will be white but there will be a message that tells you something to the affect that the page is not working and is unable to handle the request. When you see this type of error it is a HTTP 500 error which is an internal server error.

To resolve the WSOD, the first step you want to take is go to your WordPress Dashboard Login (admin) in your browser – Enter in: yourwebsdminite.com/wp-admin and see how it looks. If it looks okay, then there is a good chance you have a defective plugin or theme.

From your admin/dashboard disable all your plugins. If this makes the WSOD disappear, then you know the problem is a plugin. From here it’s a matter of process by elimination until you find the bad plugin. Make sure you reload/refresh the page after each plugin is activated.

You may not always be able to access your WordPress user admin/dashboard. At that point you will need to access your plugins folder. You can use FTP or go in from your hosting Control Panel. You want to append “old” to the plugins folder name EX: plugins-old. Again, check your screen and see if the WSOD goes away. If it does, revert your plugins folder back to its original name. Now you will want to test each plugin one at a time. Rename each plugin folder until you find the trouble maker.

The same process applies when checking themes. When you start to test your theme make sure you have another one installed. Download one of the default themes if you only have one currently installed.

When you can access your dashboard/admin try changing your theme to a different one. If the WSOD goes away and you can see your website again, problem solved. If you can’t access your dashboard/admin the same process applies as you would do with the plugins.

The problems with plugins and themes are often the result of a bad update or from a conflict with other programs installed on your website. You could narrow it down to a plugin or theme having a conflict with each other. If that’s is the case, contact the developer of that plugin/theme.

Having the PHP low memory limits set with the default settings can sometimes bring on the WSOD. You may also see errors referring to exhausted memory. Regardless if you see the WSOD or not it’s a good idea to crank up your memory. If you are seeing memory errors with your WSOD go to your wp-config.php file in your control panel and add the following line of code:

define(‘WP_MEMORY_LIMIT’, ’64M’);

If the above does not work, go to your .htaccess file and add:

php_value memory_limit 64M

When you work with code, mistakes will happen that do not always get caught right away. You may use the wrong syntax or mistype a wrong character in the wrong place. Mistakes like these can invoke the WSOD. This is when the backup you made will save you.

The are other ways to get to the bottom of the WSOD when other tactics are not working. You can enable debugging in your wp-config.php file. If it’s not there, you can add it and change ‘false’ to ‘true’.

define( ‘WP_DEBUG’, false);

Like so: define( ‘WP_DEBUG’, true);

Make sure it is placed along with any other code you added above these comments ALWAYS.

/* That’s all, stop editing! Happy blogging. */

You can use wp_debug_log with wp_debug to save the error messages in the debug.log file. Add the following line of code in your wp-config.php file to turn on debug logging.

define(‘WP_DEBUG_LOG’, true);

The debug error log can be found in your content folder. If you do not want the errors to show on the screen, add the following line of code with the other code you have added in your wp-config.php file.

define(‘WP_DEBUG_DISPLAY’, false);

It all should look like this:

// Debugging is turned on

define(‘WP_DEBUG’, true);

// This will log everything and place it in the wp-content/debug.log

define(‘WP_DEBUG_LOG’, true);

// This makes the errors not show on the screen.

define(‘WP_DEBUG_DISPLAY’, false);

By using this method to trouble shoot you will see an error message that tells you where the file is located and what line it is on. Using debugging on a live website is not recommended. The error messages can reveal details about your code, the paths and other information. However, debugging is necessary sometimes. Just make sure you turn it off as soon as you are done using it if you must use it on a live website.

Hopefully these tips will help you if you ever have to deal with the WordPress White Screen of Death. If you are not up for the challenge of trying to fix your website, Submit a Ticket and tell us what is happening so we can help.

Thanks for reading-

Drew & The WebStop.net Crew

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New England WordPress Support Services and Beyond!

Rocks neatly stacked on top of each other. On top is a flat rock with the WordPress "W". It sits on the ocean.

WebStop.net is a WordPress Support Services Company based in North Central Massachusetts, about an hour outside of Boston. However, our services provide support for businesses, blogs and personal websites as far as the Internet can reach.

We offer three different Maintenance Plans. The Essentials Plan covers the basics to keep your website updated, backed-up with security monitoring. Next, is the Safeguard Plan, it includes the Essentials Plan PLUS adds more layers of security to help protect your website from hackers. Then we have our Velocity Plan which is our most popular plan. We will super-charge your website for speed. Showing you the before and after tests. Velocity includes BOTH the Essentials & Safeguard Plans.

Our Maintenance Plans come with detailed reports. Every Maintenance Plan includes a 30-Day Money Back Guarantee from your initial signup. There are No Contracts and you can Cancel at any time.

A round seal with "Free No Obligation Consultation"

If you have any questions we do offer a free no obligation consultation. We will meet with anyone in New England that is within a reasonable distance that works for both of us. Again, we are in North Central Massachusetts about an hour west of Boston. Otherwise, we can do the consult over the phone.

There may be times when you come across error messages or your website does not seem to be working correctly. Our Fix WordPress Errors service where we can take on any problem and get it fixed. If you think your website might be the victim of a Malware attack. We provide a WordPress Malware Removal Service where we cleanse your website of Malware. We do not just cleanse your website of Malware but find out how it got in. From there we can assist you with taking care of that vulnerability.

The foundation of WebStop.net is built on being Reliable, Driven and Optimistic. You see more and more new startup businesses using online storefronts compared to having a brick and mortar presence. New online businesses have low startup costs and there is much less risk involved. Not to mention, you can be open 24/7. To be Reliable you have to be consistent. We feel any WordPress Support Services needs to consistently provide a high level of service when you are taking care of someone else’s business or any website for that matter.

We are Driven to stay current and up to speed as WordPress continues to evolve. That includes any associated technologies and new threats as the target on WordPress keeps getting bigger. WordPress currently occupies just over 30% of the Internet. That translates to over 80 million websites.

It can be hard to stay Optimistic when you are seeing errors or malware has taken control over your website. These situations will most likely happen to every WordPress user at some point. That is the unfortunate reality with using the WordPress platform. A sobering statistic that has been floating around the Internet and most recently viewed in an article by Aditya Singh on Medium “Hackers attack WordPress sites both big and small, with over 90,978 attacks happening per minute.” As you can see with odds like that your chances are pretty good that you will experience an attack. This has nothing to do with WordPress not being secure, in fact, it’s very secure.

A plug with a cord attached to it.

The #1 entry point for hackers is through outdated plugins that expose vulnerabilities. Developers are always looking out for these vulnerabilities in their plugins. When they find one or if it has already been exposed by a hacker, they fix it. Then send it out in an update. Unfortunately, this fix will not work if you do not update the plugin.

If the WordPress Core update stats are any indication, you can see why so many WordPress websites get hacked. Only 22% of WordPress websites are updated to the latest current version. (Thank you Karol K. from Code in WP for the stat) By simply keeping your WordPress Core, Plugins and Themes updated, you will take care of many of the vulnerabilities that hackers would otherwise exploit. You might be thinking “That’s easy, no problem” and you would be correct, it is very easy. But as you can see, it is not getting done. You can feel optimistic knowing that using anyone of our maintenance plans, all updates are taken care of as they show up in your dashboard.

Another problem, as if we have not pointed out enough already. This can be an issue with any type of update and often a reason why users avoid updates. Many WordPress users are afraid if they update their website it could break it.

The truth is there are times where problems will arise from updating the Core, Plugins or even Theme’s. Many people do not know how to fix these problems if they happen. So, they think the lesser of two evils is to abstain from any updates. Again, you can feel optimistic knowing that our maintenance plans not only include the updates but if there are any problems we will take care it as part of any of our Maintenance Plans. Some WordPress Services will charge you to trouble shoot and fix any problems as the result of updates.

Always remember, before performing any updates you should always backup your entire website. If you have any questions do not hesitate to ask.  All WordPress questions are welcome regardless if you use our services or not. We are always up for talking Shop.

Thanks for reading-

Drew & The WebStop.net Crew

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WordPess Maintenance & Security: “Go Hand in Hand”

Spock from Star Trek holds up hand showing Vulcan sign.

WordPress Maintenance & Security go hand in hand. In fact, Maintenance and Security are undoubtedly the two most important parts of a WordPress website. Without those two factors your website will not last to long. When you become lax in either Maintenance and Security, it will eventually come back to haunt you.

The following will give you a look at some of the tools we use. They are included in our WebStop.net WordPress Maintenance & Security Plans.

 

 

 

The Three Most Important Parts of WordPress Maintenance

Paddle-lock holding two cables sitting on a keyboard.

Security, Updates, and Backups are the three most important areas for WordPress Maintenance. WordPress is currently running over a quarter of all websites on the planet. For that reason alone, Security is the most important aspect of a WordPress website over anything else.

WordPress Core updates will often contain performance enhancements, bug fixes, new features, and security updates. Those security updates will contain fixes for security vulnerabilities that hackers and web bots have breached. That is why keeping up with updates is so important.

For Plugins and Themes, it’s the same story. You need to stay on top of the updates, regardless if you are using free or premium plugins and themes. They are all vulnerable prime targets. Why? Because there are thousands of plugins and themes created by thousands of developers. They all do not use the same coding standards and practices which makes the perfect recipe for some security issues. Even some of the more popular plugins continue to have security problems.

You can look at it this way; if you do not feel like keeping up with the updates or just do not have the time, at least make sure you backup your website from time to time. When it eventually goes down and it will. You will thank yourself a million times over for having a clean copy to.

WORDPRESS CORE, PLUGIN & THEME UPDATES

Red triangle sign with "Update" and exclamation point

Updates are the difference between a healthy and unhealthy website. Which will lead to eventual problems.

There can’t be enough emphasis put on why updates are so crucial. Not only to the health but the security of your website. A common fear is if you update the core, plugins or theme’s. You may cause problems. Kind of like “If its not broke, don’t fix it.” By not performing the updates, you are leaving your website wide open to hackers. The potential for more problems by not doing any of the updates is much greater than not doing them.

Never worry about updating your WordPress core, themes or plugins again. Our Maintenance Plans will put those worries to rest. We take care of all your updates. If any problems occur during an update, we fix it. That is part of your plan

WORDPRESS SECURITY

Security is our #1 objective and using WordPress security best practices. We combine those practices with the best WordPress security “Wordfence”.

WordPress is undoubtedly the leading content management system. That spotlight makes you the most sought-after target. In turn, your WordPress website is also in those crosshairs. You can take all the proper steps to make your site secure, but you still need more help.

If you look at your login activity on your site. You will see several failed login attempts on a daily basis. We will continually monitor this activity and lock out any attempts to Brute-Force Attacks.

With the help of Wordfence’s Firewall, it will help keep you from being hacked by identifying malicious traffic. Then blocking attackers before they gain access to your website. The firewall is automatically updated around the clock to protect you from the latest threats.

WORDPRESS BACKUPS

Man holding his head because he did not make a backup of his WordPress website.

Don’t be left holding your head wishing you would have backed up your website. Backups are that cyber insurance policy that you cannot afford to go without. All websites should always have at least one updated backup. The “I think we backed up our site a few months ago”, does not cut it. You know never what could happen.

We will back up your website and store in the cloud. In the event your website ever crashes, having an updated backup will make life a lot easier. We can perform backups monthly, weekly, daily or multiple times daily. You can choose the site backup frequency depending on the plan you select.

WORDPRESS DATABASE OPTIMIZATION

A database in the cloud being swept by a broom.

Your database tables will be optimized for optimum performance. We will remove access revisions for posts and pages, clean all auto-draft & trashed posts. Remove spam, unapproved and trashed comments. We will keep your database cleaned out and free of excess files. A bloated database will drag your site down.

We will also secure your database from XSS and SQL injection vulnerabilities attacks. Even after many years, they remain as one of the most dangerous vulnerabilities.

WORDPRESS HELP & SUPPORT

A guy sits at a desk chatting online giving customers WordPress Support.

We take WordPress Support very seriously, having been on the receiving end of it ourselves. You are in a situation where your website is having some issues and you need them fixed. You are all stressed out because your revenue stream is on the line. Been there, done that.

Any website that goes offline is immediately moved to the top of the priority list. We will never leave anyone hanging. Remember, there will always be a backup that can be loaded right away. If you need support we can be contacted by opening a Support Ticket, Chat or Email.

BROKEN LINKS FIX

A link in a chain is clearly broke.

We will perform frequent scans on your website. The scan will check for any links sending visitors to suspicious content or broken linked pages. From that point, we will add a 301 redirect and point the link where you want it to go. We can monitor posts, pages, comments, blogroll, and custom fields. This keeps from having the search engines following bad links. Which is bad for SEO.

FIREWALL

WordPress Firewall

Using a firewall such as WordFence is one of the best ways to keep hackers out. This includes effective blocking options to keep suspicious traffic from getting to close to your website.

A common form of an attack is the Brute Force Attack. It is literally a barrage of nonstop attacks. These attacks are repeated over and over hundreds and thousands of times.

The sole purpose is to guess your username and password to gain access to your WordPress admin. These attacks are often driven by automated bots which are just programs. Using the firewall will allow you to limit the amount of login attempts that your site allows, blocking those users. The repeat offenders will be added to a list and will be stopped immediately from that point on.

Another type of attack is the DDoS which stands for Distributed Denial of Service. A distributed denial-of-service (DDoS) is a computer attack that will use several hosts to engulf a server. This will cause your website to completely crash. This type of DDoS attack is motivated by hackers who want to hit large scale popular websites. The objective is to temporarily or permanently disable the website.

Again, those are some of the tools we use from our toolbox. You can check out our plans here.

Thanks for taking the time to read our read:)

Drew & The WebStop.net Crew

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